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HBO GO

HBO GO

play.hbogo.com
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3.2 out of 5
Based on 1 review from registered users.
3.2
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1 rated review | Is this your business?
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HBO GO Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

HBO GO reviews show a 3.2 star rating based on 1 customer review. Consumers are mostly neutral.

Positive Feedback

Reviewers value the Website and Billing Practices, and note the price level is low for membership.

Negative Feedback / Risk Areas

  • HBO GO customer complaints about unexpected billing and requests for refunds after accidental subscription charges.
  • Sign-in, OTP and password recovery problems hinder access to subscriptions.
  • Localization issues like broken subtitles and overseas access limitations frustrate users.
  • Requests for timely customer service and technical support go unresolved.

Key Takeaways for Future Customers

  • Check billing prompts carefully and monitor charges before confirming a subscription.
  • Contact customer service promptly for refunds or membership and password issues.
  • Expect possible region or subtitle problems if viewing overseas.
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Media from reviews

HBO GO - I want to invest a content
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PerryManson H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

I want to invest a content

AI Highlights
  • - I am curious about your production ability after GOT.
  • - I want to see my big story fly; the script '80 years old virgin in Africa' could sell.
HBO GO - I want to invest a content

I am interested in your way of movies ,and I have a big story scripted , Titled ( 80 years old virgin in Africa )this story will sell , I know . So after watching Games of Thrones (GOT) I became curious about your production ability , infact nolly wood movies can not perfect the story I have , I want to do it with you guys , this is another Big shot like GOT because it's going to be shot in Nigerian and it's will not cost you much to cast . And me on the other hand is not interested or curious about what I will make but to see my big story fly ,

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Christine F Hie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Request a refund

AI Highlights
  • - I was prompted for a fingerprint sign-in and charged 199 from my GCash.
  • - I canceled the subscription immediately and did not watch any movie.

I was signing in on the app (I didn't know it needed a payment) and a fingerprint prompt appeared. I did it and got a text message that 199 had been deducted from my GCash account.

I canceled the subscription right away and I didn't even watch one movie. That's why I need a refund; I need the money.

Loss:
$3

Preferred solution: Full refund

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Fia Jwy

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 Verified Reviewer

Informed by tech dept to get hbo help call me please

i need hbo to call me to get help with email and password they told me to contact your dept, I just talked with the TECH DEPT. THANK YOU HOPE to get your call

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Anonymous
map-marker Samut Sakhon, Samut Sakhon

Report an error in subtitles

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4.6

Your "The Sex Lives of College Girls" subtitles are messed up in Thai. It's becoming really frustrating. Please fix the issues.

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Anonymous
map-marker Naha, Okinawa

Overseas help

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4.4
AI Highlights
  • - HBO Max is locked out overseas for a military user on base internet (US servers), who asks if it can be viewed abroad like other streaming services.

I am stationed overseas and sometimes my HBO will work because I pay for base internet (US servers) however, for the past couple weeks now it has been locked out. I'm wondering if there is a way to get my HBO Max viewable from overseas considering I am military. In the past other streaming services have allowed this so I'm curious if you guys can do it too.

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Anonymous
map-marker Malang, Jawa Timur

Tidak muncul kode OTP

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3.9
AI Highlights
  • - Membeli paket HBO GO melalui aplikasi My Telkomsel.
  • - Kode OTP yang masuk adalah 'null'.
  • - Dapat dihubungi lewat email atau WhatsApp +628125****337.

saya Marco. saya sudah membeli paket HBO GO melalui aplikasi my telkomsel tetapi ketika saya meminta kode OTP yang muncul di handphone saya keterangannya "please use this OTP: null.

This OTP is valid for the next 20min". sehingga kode yg masuk tulisannya hanya "null". jika berkanan bisa hubungi saya melalui email atau whatsapp +628125****337.

mohon bantuannya. terimakasih.

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Erik R Uqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Sign in problems

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3.2
AI Highlights
  • - Tried restarting streaming with two emails.
  • - Both times the email or password didn't match.
  • - Asked to remove the emails to sign up again.

I have tried to use both my emails to restart my streaming membership and both times have been told the email or password didn't match so please remove them or whatever you need to do so I can sign up again please??

Preferred solution: Deliver product or service ordered

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